Our Services
At Solace Claims Administration, Inc., we are a premier third-party claims administrator specializing in workers’ compensation, auto liability, and general liability claims. We commit to Simplification of processes and enhancing Outcomes for our clients. Leveraging over 40 years of industry expertise, our foundation is solidly built on clinical services, network management, managed care, and cost containment. We foster continuous Learning and uphold Accountability at every level. Our advanced data analytics and clear Communication ensure that we consistently deliver exceptional results across all 50 states, striving for the Elevation of service standards in third-party administration nationwide.
Workers’ Compensation
We deliver thorough claims adjudication and advanced cost-containment solutions, managing each case to optimize outcomes for employers and employees. Our tailored approach streamlines processes, reduces expenses, and enhances efficiencies.
General Liability
Specializing in the detailed management of general liability claims, we focus on extensive assessment and resolution strategies to minimize risk and liability exposure.
Auto Liability
We handle auto claims with a focus on cost efficiency and fast recovery, creating a streamlined process for everyone involved.
Manage Care & Cost Containment
We deliver comprehensive workers’ compensation solutions that control costs while ensuring high-quality care for injured workers. Through our partnership with Direct Care Management, Inc., we provide comprehensive managed care and cost containment services that balance savings and member service.
Our Differentiators
Why Choose Solace?
Operational Excellence:
Our AI-driven claims platform ensures that every adjuster and interaction leads to superior outcomes across all claim types. We prioritize thorough follow-up and care, exceeding industry standards and fulfilling our commitments.
Commitment to Integrity:
This principle is the cornerstone of our operations. We cultivate a culture of fairness, responsibility, and ethics, upholding these values through every level of our organization.
Advanced Technology for Optimal Outcomes:
Using cutting-edge AI, we leverage predictive analytics to optimize treatment paths and improve recovery rates for all claim types, maximizing speed and efficiency in claims handling.
Our Partners
We proudly collaborate with a diverse group of organizations in workers’ compensation. Our partnerships allow us to deliver tailored solutions that meet each client’s unique needs. Here’s who we work with:
Insurance Carriers
As a TPA, we provide efficient claims handling to insurance carriers. We ensure each claim is managed professionally and in compliance with state regulations.
Self-Insured Groups
We offer comprehensive services that reduce costs and mitigate risks, helping groups focus on their core operations.
Captive and Captive Managers
Our experienced team ensures that our specialized claims handling gives captives the financial control and risk management they need.
Employers and Risk Managers
We ensure workers’ compensation programs run smoothly. Our team proactively minimizes the impact of claims, and injured employees receive the care they deserve.
Brokers
As a trusted partner to brokers, our expertise in claims administration helps them offer superior claims services and secure the best insurance programs for their clients.
Our Approach
With decades of experience and the latest technology, Solace delivers superior outcomes. Our strategy integrates:
Data Analytics
Advanced AI analytics guide our decision-making and strategy refinement, securing the best results.
Network Services
Access to premier providers ensures the highest quality care and focused services for claimants.
Clinical Solutions
Our innovative programs are designed to support workers, facilitating faster and safer returns to daily life.
Our Commitment
Administration Services Driving Better Results
At Solace, we are fully committed to excellence and integrity. We take an ethical approach to ensure that each person gets the best possible care, supporting them to make fast, full recoveries. All steps and processes within the ecosystem of an employers’ injured workers claim are controlled by us—and with more control in the process, we’re able to give a high level of compassionate care to the injured worker, while providing effective products and solutions to maximize treatment. Reducing costs while still providing a superior standard of care, we make sure you get the results you and your workers deserve, so they can make quick returns to work in top shape.
We don’t settle for industry standards—at Solace,
we’re here to give more.